When a heating system stops working, note whether it does not start at all, starts and shuts off, or runs without heating the space. This distinction helps make the first service conversation more useful.
Safe checks before calling
- Check the thermostat setting and whether the display is on.
- Check whether the system appears to have power, without opening equipment or touching wiring.
- Note any unusual sounds, smells, or rooms without heat.
If you suspect a gas leak or carbon monoxide hazard, leave the area and contact your utility or emergency services from a safe location. Do not wait for a website response.
What to tell the team
Have the property address, system type (such as boiler, baseboard heat, or furnace), the symptoms, and when they began. Call (201) 852-0606 to discuss service availability and the next step. A website guide cannot diagnose the equipment.